House policy · § shipping
Records travel well, when packed properly.
Tracked, padded, on their way the same day if you order before two. Here's the long version.
I. Shipping zones & rates
We ship vinyl records across Europe. All orders are shipped via tracked postal services through our logistics partner SendCloud. Shipping costs are calculated at checkout based on your location and the weight of your order.
- Belgium
- 1–2 business days
- Netherlands, Luxembourg
- 2–3 business days
- Germany, France
- 3–5 business days
- United Kingdom
- 5–7 business days
II. Order processing
Out the door the same day, mostly.
Orders placed before 14:00 CET on business days are typically dispatched the same day. Orders placed after 14:00 CET or on weekends and public holidays will be processed on the next business day.
During sale periods or new release drops, processing times may be slightly longer. We will always keep you informed via email if there are any delays.
III. Packaging
Record mailers, stiffeners, no chances taken.
We take great care in packaging every order. All vinyl records are shipped in purpose-built record mailers with additional cardboard stiffeners to prevent bending and damage during transit. Multiple records are separated with protective inserts.
We use recycled and recyclable packaging materials wherever possible. If you receive a damaged item despite our precautions, please contact us within 48 hours of delivery and we will arrange a replacement or refund.